TRABAJO CHANGE CAMBIOS ITIL ITSM

Documentation: maintain detailed records of change requests, plans, and reviews...   reporting: generate regular reports on change activities with key metrics...

Johnson & johnson is recruiting for a senior manager, itsm process... the senior manager will lead in defining, maintaining, and driving strategic roadmaps for these...

Ims, ams, service desk, itil & its m “ stack ”, …)   technical skills: expertise in itil v4 framework (incl... automation, lean approach, servicenow configuration...

Se valorarán certificaciones itil... estamos buscando una persona altamente motivada, proactiva, con pasión por la tecnología, para asumir un rol de consultor/a...

Valorable certificaciones como:· cisco ccna· cisco customer experience (success manager, renewal manager or success specialist)· itil foundation...

• itil certifications diversity and inclusion commitment... • proficient knowledge of incident, problem and change management skills (itil concepts)... • - incidents/requests/changes/problems...

You should have itil v3 or itil v4 certification... you must have a genuine passion for it and the ambition to drive positive change... you will develop change management...

Priorización, resolución y escalado de tickets siguiendo procesos itil... entre las funciones se incluyen: -atención a usuarios de ti a través de canales telefónico...

• itil foundation knowledge... • adhere to company itsm processes: incident management, reactive and proactive problem management and change management - to ensure...

Experience working in a change managed/release managed environment... experience in working in a large enterprise itsm environment... we’re people strong...

Implementar y mejorar procesos itil relacionados con la gestión de incidencias, cambios y problemas... analizar resultados y métricas para implementar nuevos cambios...

Experiencia de trabajo en un entorno de operaciones basado en itil utilizando conjuntos de herramientas itsm como servicenow... actualizar al cliente y el ticket...

Cualquier otra certificación itil... dominio de los procesos itil : gestión de incidentes, solicitudes, cambios, problemas y capacidades- es imprescindible...

Familiarity with incident, change, and problem management processes within an itil framework... itil certification what's in it for you (spain) private life and...

You preferably hold servicenow, itil and/or itsm certifications... itil certified, or equivalent experience... experience and strong knowledge of it service management...

Alto nivel de razonamiento, comprensión y adaptación a cambios y mejoras... somos pioneros en turismo sostenible (revisa nuestro movimiento wave of change para saber...

Guiding the team technically & delivering cloud and sre managed services support engagements  adept at creating high level & low-level design documents, knowledge...