TRABAJO CHANGE CAMBIOS ITIL ITSM

Reporting: generate regular reports on change activities with key metrics...   documentation: maintain detailed records of change requests, plans, and reviews...

Johnson & johnson is recruiting for a senior manager, itsm process... the senior manager will lead in defining, maintaining, and driving strategic roadmaps for these...

Lead the group itsm forum... your tasksbe the owner of the group itsm tool – easy vista, administer, configure, and maintain the itsm platform to support the itsm...

Ims, ams, service desk, itil & its m “ stack ”, …)   technical skills: expertise in itil v4 framework (incl... automation, lean approach, servicenow configuration...

Valorable certificaciones como:· cisco ccna· cisco customer experience (success manager, renewal manager or success specialist)· itil foundation...

• itil v3/v4 foundation certification... • previous experience as a change management, incident management or problem management... ? remote work assistance...

• itil certifications diversity and inclusion commitment... • proficient knowledge of incident, problem and change management skills (itil concepts)... • - incidents/requests/changes/problems...

This position requires strong knowledge of itil principles and communication skills to coordinate across teams...   we are a company committed with the climate...

Open minded to change... • regulated technical certification in itil: at least, itil foundation... mastery of itil processes—including incident, request, change...

You should have itil v3 or itil v4 certification... you must have a genuine passion for it and the ambition to drive positive change... you will develop change management...

Priorización, resolución y escalado de tickets siguiendo procesos itil... entre las funciones se incluyen: -atención a usuarios de ti a través de canales telefónico...

Experience working in a change managed/release managed environment... experience in working in a large enterprise itsm environment... various linux distros)...

Familiarity with incident, change, and problem management processes within an itil framework... itil certification what's in it for you (spain) private life and...

Implementar y mejorar procesos itil relacionados con la gestión de incidencias, cambios y problemas... analizar resultados y métricas para implementar nuevos cambios...

Cualquier otra certificación itil... dominio de los procesos itil : gestión de incidentes, solicitudes, cambios, problemas y capacidades- es imprescindible...

You preferably hold servicenow, itil and/or itsm certifications... itil certified, or equivalent experience... as a global sap platinum partner, ntt data business...

Experiencia de trabajo en un entorno de operaciones basado en itil utilizando conjuntos de herramientas itsm como servicenow... actualizar al cliente y el ticket...

Previous experience working with itil based itsm service desk tools... minimum of 1-2 years’ experience working with service desk related support applications...