TRABAJO CUSTOMER EXPERIENCE ANALYST NATIVE BARCELONA, BARCELONA

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

Currently, we’re developing our customer service department and we need a customer experience agent specialist (turkish native speaker)... we wanna meet you!...

Previous experience in customer experience or marketing analytics is strongly preferred (familiarity with csat, arpu, retention and churn)...

Requirementsstrong preference for candidates based in barcelona, spain; willing to consider candidates able to relocate to barcelona native / fluent in norwegian...

experience in customer service positions or similar... you will be part of the customer service experience department performing the following functions...

experience in jupyter/ipython notebooks and pipelines orchestration... report to the head of customer compensations within the operations team...

Detect and propose customer experience improvements with the contact center... valuable in customer service or similar...     requirements:   bachelor’s degree 5...

You will proactively work towards continuously improving the customer experience... previous experience in customer service, call centers, or similar roles is a...

Requirements: what skills & experience you’ll bring to us?english: you’re fluent communicating, both written and spoken... you will be part of an emerging team and...

Enhance cross-platform experience...    experience in agile environments and collaborating with diverse teams... in we created the digital hub in barcelona to...

Ux/ ui experience... experience with business process modelling (bpmn) and workflow modelling (uml) tools... experience with project management tools such as jira...

Extensive business experience in a relevant function is beneficial... s4hana experience and expertise with abap will be an advantage...   •    stakeholder collaboration:...

Previous 5+ years of experience with digital experience monitoring and business analytics technologies and techniques... net maui experience with tag management...

customer service experience: previous experience in a customer service, hospitality, or contact center environment is highly valued... problem-solving mindset: ability...

Years’ experience in transfer pricing either within industry or consulting firm... previous experience working in centers of competence / shared service center...

At least 1 year of experience in small / medium companies... a strong customer orientation with good listening skills and the search for innovative solutions is...