TRABAJO DIGITAL CUSTOMER EXPERIENCE ANALYST BARCELONA, BARCELONA

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

Secure full-funnel optimization of the holistic digital customer experience on... work closely with e-com leads to secure day-to-day digital customer experience...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

Regular fruit deliveries for a healthy lifestyle and free drinksseveral partnerships with fitness centers, restaurants, beauty care and moreattractive employee referral...

Previous experience in customer experience or marketing analytics is strongly preferred (familiarity with csat, arpu, retention and churn)...

Detect and propose customer experience improvements with the contact center... valuable in customer service or similar...   as a  customer service analyst  you will...

experience in jupyter/ipython notebooks and pipelines orchestration... report to the head of customer compensations within the operations team...

experience 6 months to 1 year in customer service / sales / digital marketing (no experience can be accepted if native speaker and willing to learn)...

Estamos buscando un  digital data analyst  para el equipo customer insights para trabajar en el área de digital en desigual... evaluación de campañas digitales:...

Estamos buscando un digital data analyst para el equipo customer insights para trabajar en el área de digital en desigual... evaluación de campañas digitales: medir...

experience working in a customer-facing role... experience working in a call center environment... experience in a fast-paced, scaled operations environments...

Detect and propose customer experience improvements with the contact center... valuable in customer service or similar... propose improvements and implement them...

customer experience specialist   grade: 2... · monitorización periódica de los customer journeys individuales, potenciando el trabajo transversal con los distintos...

Enhance cross-platform experience... in we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels... relevant degree with strong web knowledge...