TRABAJO HEAD CUSTOMER ENGAGEMENT BARCELONA, BARCELONA

head of oe engagement and customer success... the new head of oe engagement and customer success will be responsible to work closely with the oes to drive adoption...

About the team the sap customer success management & engagement (csme) organization is aiming to create an industry-leading virtual customer engagement experience...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

Previous working experience within a customer service /contact center environment... liaise with other departments such as customer service, merchant investigations...

• liaise with other departments such as customer service, merchant investigations, or payments teams as required to resolve selling partner’s issues and questions...

* liaise with other departments such as customer service, merchant investigations, or payments teams as required to resolve selling partner’s issues and questions...

Apoyar el diseño de estructuras comerciales y estrategias de customer engagement a través de procesos de segmentación y targeting y conducir estudios de mercado...

* previous working experience within a customer service /contact center environment... * liaise with other departments such as customer service, merchant investigations...

Results-focused ability to identify risks, resolve conflicts and plan tasks demonstrated ability to work under pressure and meet deadlines knowledge of methodologies...

Description join our product analytics team as a customer engagement & solutions specialist, where you play a pivotal role in enhancing customer experiences through...

Passion for marketing, digital strategies and enhancing customer engagement... experience in customer journey mapping and continuous optimization of customer journeys...

You enjoy interactions that lead to ultimate customer success and satisfaction... you focus on details, particularly with communication, follow-up and documentation...

Respond to customer emails in a timely and courteous manner... direct contact with purchasers of a-customers for day-to-day business, handling and supervising sampling...

customer-centric approach: a strong dedication to delivering excellent customer service and ensuring customer satisfaction at all times... cross-functional collaboration:...

Bestinclass people engagement activities and programs... prioritize customer satisfaction going the extra mile with every interaction... demonstrate a full understanding...

Best-in-class people engagement activities and programs... prioritize customer satisfaction, going the extra mile with every interaction... demonstrate a full understanding...

Best-in-class people engagement activities and programs... solution oriented to provide the correct and best outcome for the customer... we´re curious: you’re autonomous...

Best-in-class people engagement activities and programs... prioritize customer satisfaction, going the extra mile with every interaction... benefitswhat do we offer?starting...

Best-in-class people engagement activities and programs... prioritize customer satisfaction, going the extra mile with every interaction... 000€ gross per year...