TRABAJO QUALITY MANAGEMENT CUSTOMER BARCELONA, BARCELONA

Posibilidad de incorporarte directamente a nuestro management trainee program con un contrato laboral indefinido, una vez acabados tus estudios...

Develop and implement automated lifecycle communication funnels to enhance customer journeys and improve retention... minimum 1 year of experience in marketing or...

?¡buscamos nuevo talento en girbau hq!¿te apetece un nuevo reto laboral???seleccionamos customer quality para formar parte del equipo de calidad, del área de business...

Principales tareas y responsabilidades desarrollo y evolución del crm y su ecosistema: desarrollar proyectos funcionales del crm... controlar y optimizar la performance...

Project management... quality assurance... proficiency in quality management tools... quality assurance: define and enforce quality standards and procedures...

Handle customer inquiries, process returns, and resolve customer issues promptly... understand customer expectations and translate the voice of the customer for...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

Support the senior director and director customer operations management emea to drive process and key organizational improvements plus customer operations management...

Responsible for adequate quality assurance agreements (qaa) / quality terms with esps are in place... lead and manage a quality oversight and collaborate with business...

Understanding of incident management and problem management process...   process improvement: identify and implement optimizations in the change management process...

Project management certification...   extra skills that set you apart:   familiar with cris management and critical situations... experience: 8+ years in information...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... proactive and solution-oriented approach to customer...

As incident management coordinator, you will help maintain it stability and drive improvements in incident and request management...   5+ years of relevant incident/request...

You will lead quality initiatives, manage quality risks, and oversee quality issue management across development units and therapeutic areas...

You enjoy interactions that lead to ultimate customer success and satisfaction... you focus on details, particularly with communication, follow-up and documentation...

Drive process implementation, adherence and change management...   tailoring the most appropriate customer service processes to be embraced by the organization to...