TRABAJO TECHNICAL CUSTOMER SUCCESS DIRECTOR BARCELONA, BARCELONA

customer success partner involved in the accounts, to ensure customer success... support tickets handling, bridging customer queries and requirements from technical...

customer success manager for the allianz cyber defense center (ciber security, barcelona)... • you are able to translate technical topics to business stakeholders...

Problem-solving: proactive in addressing customer challenges... customer advocacy: capture customer feedback to relay to product and development teams for improvement...

Provide progress analysis related to customer engagement... act as the liaison between the customer and other departments and communicate with internal and external...

Role & responsibilities accelerate customer adoption of dynatrace saas/managed product portfolio through technical enablement, usage training, and project planning...

What makes gartner a great place to work?   our sustained success creates limitless opportunities for you to grow professionally and flourish personally...

Handle customer inquiries, process returns, and resolve customer issues promptly... understand customer expectations and translate the voice of the customer for...

Areas include technical training customer service and business acumen... technical services manager en barcelona... you will join us as our new technical service...

Help communicate, escalate and advocate on behalf of the customer   provide insights, advice, and ‘street credibility’ with technical teams to understand technical...

•    proven experience in leading and managing technical teams...   people are at the heart of our success – all of them... •    proven experience in leading a...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...

Areas include technical training, customer service, and business acumen... you will join us as our new technical service manager... ensure these are delivered within...

People are at the heart of our success – all of them... •    maintain comprehensive technical documentation of the ecommerce release processes, configurations...

customer service associate - b2b based in: barcelona (emea) reports to: customer service supervisor position summary: the position resides in the customer service...

What's in it for you we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow... that's why we significantly invest...

Interactions include: troubleshooting technical issues, product usage questions, onboarding, set up and subscription inquiries... you will report technical issues...

Track and document customer touchpoints and engagements... we bring together customer success, customer service, and technical consulting disciplines into cross-functional...

Skills, qualifications and interests you need to succeed in this role: a native-level proficiency in  german and a c1 level of english a strong technical understanding...