TRABAJO CHANGE CAMBIOS ITIL ITSM MADRID, MADRID

• itil v3/v4 foundation certification... • previous experience as a change management, incident management or problem management... desirable:• experience configuring...

Cocimientos en itil aplicados en operativa de servicios similares, herramientas itsm y de monitorización (datadog)... nos basamos en la excelencia tecnológica y...

• itil certifications diversity and inclusion commitment... • proficient knowledge of incident, problem and change management skills (itil concepts)... • - incidents/requests/changes/problems...

• build and manage itil processes workflows, especially incident and change and requests... • any experience with devops change velocity module (nice to have)...

itilthrough research, business knowledge, project management, change management, and business process improvement expertise, you'll guide senior management in decision-making...

Certification in an itsm tool at architect or specialist level... itil v3 or v4 certification languages: high level of english... participate in the design and validation...

  - itsm standards (itil v4... change is a constant aspect of our work... we aspire to lead the change in our industry rather than just react to it...

O itil trained and experience with itsm tools... o itil foundation certificate will be desirable... • perform change management tasks (patch management, disaster...

itil v3 certified... broad range of understanding of itil, itsm and industry best practices... develop the project stakeholder matrix and deliver appropriate communication...

You preferably hold servicenow, itil and/or itsm certifications... itil certified, or equivalent experience... working hours will match client business hours, with...

You'll be responsible for managing service support processes, including incident, problem, and change management, and ensuring compliance with these processes...