TRABAJO CUSTOMER EXPERIENCE SOLUTION STRATEGIST

experience advising or driving complex global transformations...    s-csm: enhance skills around your solution portfolio, managing customer retention, and driving...

The role reports to the head of solution customer success management for isbn south europe... •    help to maximize communication and alignment on business goals...

About sap academy for customer success        the sap academy for customer success is a world-class training program that develops our next-generation workforce...

experience on industry-established rigor operational excellence (e...   manage customer escalations cross-departmentally with communications to teradata management...

About the team   #wearedigital – we create memorable, seamless customer  by leveraging digital modalities and innovations, automation, and digital mindset, to...

Professional work experience in software development, software testing, or in customer services...   interact with diverse customer technology ecosystems...

Requirements: excellent dutch (c2) speakers with c1 english level smart and enthusiastic problem-solver with a keen eye for customer service calm and empathetic...

Prior experience in connecting salesforce to disparate external systems for transactional or analytics purposes... prior experience with managed and unmanaged packages...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

experience managing high volume of customer engagements... experience working in the it (software) industry in areas such as pre-sales, customer engagement, customer...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

Com or equivalent crm solution... advanced experience with ms office is required... project management experience and ability to meet deadlines and deliverables...

The objective of this role is to optimize the customer onboarding and adoption processes to improve renewal rates, customer satisfaction and customer success in...

Leading in customer experience, in technology and in business productivity... you will contribute to:• identify customer insights and translate customers perspective...

Personalized customer experience optimization · create and optimize a personalized customer experience through the establishment of a personalization model across...

Leads customer experience initiatives and ensures market intelligence is clearly gathered and documented... the role will be focused on product demand, strategic...

Together with the sales manager participate in customer meetings to better understand the customer requirements, site conditions, present the proposed solution and...

Conduct periodic customer reviews... experience: 5+ years’ experience in business process management or process consulting prior experience in customer success management...