TRABAJO CUSTOMER SUPPORT CONTACT CENTER

Persona resolutiva... recoger y analizar las reclamaciones recibidas... brindar información sobre incidencias recurrentes a otros departamentos...

First contact resolution (fcr) rate: improve the rate of first contact resolutions, reducing time-to-solve and increasing customer satisfaction...

Provide and conduct training to contact center and sales partners to drive better customer experience through improved account management process...

Job description the customer support manager (csm) acts as the customer advocate and is the focal point with regards to all customer service related escalations...

• proficiency in customer support software (e... • developing and implementing customer support policies and procedures... • managing the budget for the customer...

Please contact with the subject "accommodation request" should you require accommodation...     basic qualifications high school diploma or equivalent at least...

We focus on customer service, sales, and technical support solutions for clients worldwide... experience in the customer service industry and ideally in a contact...

In this role, you will utilize your language skills in french, to provide outstanding customer service and support... on-going product maintenance or the emergency...

customer success manager for the allianz cyber defense center (ciber security, barcelona)... • you support in maximizing the value of the product by creating the...

Employment with the world's largest provider of contact center services... support ad-hoc operations work as needed... experience working in a call center environment...

In order to provide the best support for our customers... hotelston aims to provide the best price and after-sale support for travel business professionals as well...

Recording and updating customer data in our system... resolving customer issues in an efficient and friendly manner... contact: for further information or questions...

Policy admin - contact center... en allianz, buscamos a una persona dinámica y proactiva para liderar la gestión de policy admin dentro de nuestro customer care...