TRABAJO CONTACT CENTER FLUENT LEVEL ESPLUGUES DE LLOBREGAT, BARCELONA

In-depth knowledge of contact center technology landscape, including key it products such as crm systems, ivr systems, acd systems, and workforce management tools...

fluent in english both written and spoken... previous experience working in centers of competence / shared service center operations would be a plus...

•    support and training: act as the third level of support for amm-pm and complimentary applications, analyzing and resolving incidents...

Acts as the principal contact between multiple business stakeholders and it stakeholders through the products and services lifecycle...   join nestlé’s it hub #beaforceforgood...

Ensure team meet service level and compliance objectives... proven ability to apply problem solving and root cause analysis methodologies on expert level...

Work language: fluent business english... excellent stakeholder management skills at a senior level...     join nestlé’s it hub #beaforceforgood   how we will proceed:...

fluent in english both written and spoken...   join it hub nestlé #beaforceforgood   how we will proceed:   you send us your cv → we contact relevant applicants...

•    proactive, self-managed, with a high level of ownership and accountability...   nestlé #beaforceforgood   how we will proceed: you send us your cv → we contact...

Supports the analysis and resolution of solution issues as part of the third level sustain... position snapshot location: nestlé global tech hub in barcelona, spain ...

Work language: fluent business english...     join nestlé’s it hub #beaforceforgood    how we will proceed:  you send us your cv → we contact relevant applicants...

Join nestlé’s it hub #beaforceforgood how we will proceed: you send us your cv → we contact relevant applicants → interviews → feedback →   job offer communication...

How we will proceed:   you send us your cv → we contact relevant applicants → interviews → feedback →   job offer communication to the finalist → first working...

Bonus points if you:  •    are fluent in spanish or french... •    be the point of contact for community members on community activities...    join nestlé #beaforceforgood ...

Work language: fluent business english...   join nestlé’s it hub #beaforceforgood how we will proceed: you send us your cv → we contact relevant applicants → interviews...

Serve as the primary point of contact for all amazon-related adtech initiatives, working closely with internal stakeholders and external partners to ensure successful...

Will also act as the first point of contact for project teams to manage demand and will help to drive the transition from engineering to sustain as per the bsi standards...

Work language: fluent business english... they will act as the single point of contact (spoc) for escalations via email, chat, or teams, handling major incidents...

•    problem solving: act as a technical point of contact for troubleshooting and resolving complex technical issues...   join nestlé’s it hub #beaforceforgood how...