TRABAJO PROGRAMADORA CRM CONTACT CENTER ESPLUGUES DE LLOBREGAT, BARCELONA

In-depth knowledge of contact center technology landscape, including key it products such as crm systems, ivr systems, acd systems, and workforce management tools...

•    proficiency in using crm systems and other sales-related technologies (salesforce/veeva)... •    collaborate with the vet business performance analyst to support...

•    problem solving: act as a technical point of contact for troubleshooting and resolving complex technical issues...   join nestlé’s it hub #beaforceforgood how...

Familiarity with marketing workflows and processes, content platforms (dam, drupal, crm platforms, social media platforms) and new technlogies applied to marketing...