TRABAJO SERVICE MANAGEMENT ANALYST ESPLUGUES DE LLOBREGAT, BARCELONA

Understanding of incident management and problem management process...   experience with it service management (itsm) tools such as servicenow, or jira...

On call service...   project management certification... experience: 8+ years in information technology, with a focus on service management and related principles...

Understanding of business process management (bpm) and workflow management (wfm) concepts and methodologies... experience with project management tools such as jira...

Stakeholders management at different levels and communication skills... prepare and develop substance documentation for tax audits and for management requests...

Stakeholders management at different levels and communication skills... previous experience working in centers of competence / shared service center operations would...

Strong stakeholders management and experience working with cross-markets in a multicultural environment... what you’ll do:    you will serve as a business analyst...

Expertise in asset management mobile solutions... we are looking for an is/it business analyst amm to join a global barcelona it team with a multi-disciplinary and...

We are looking to hire 3  it financial operations senior business analyst to be part of our it finance & legal team...   join nestlé’s it hub #beaforceforgood  ...

Improve and standardize processes when needed in portfolio and service management area for r&d it... service management:  oversee it service management (itsm) operations...

Accountable that team adheres to service level management best practices and compliance & security requirements... ensure team meet service level and compliance...

Collaboration with the other modules such as request fullfiment, incident management, problem management, knowledge management whenever necessary advocate for new...

Experience in project management and consulting roles... excellent stakeholder management skills at a senior level...   proficiency in data mapping, transformation...

Technology fluency and project management capabilities... great stakeholder management skills at different levels... responsible for preparation of service catalogues...

•    strong training, presentation, and project management skills... •    collaborate with the vet business performance analyst to support the adoption and effective...

Recommends improvements for service effectiveness and efficiency using emerging technologies and methods... meets it customer and consumer requirements while maintaining...

Designs business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value...

Adhering to established program and project management methodologies... •    direct or approve the use of professional service providers/external suppliers and determines...

Years design agency experience in account management, strategic planning, and/or project management... establishes and maintains strong productive and collaborative...

Excellent project management skills, with the ability to prioritize and manage multiple projects simultaneously...   proven experience as a functional it product...

A solid grasp of user-centered design (ucd), service design, planning and conducting user research, user testing, a/b testing, rapid prototyping, heuristic analysis...