TRABAJO TELEPHONE SERVICE CONTACT CENTER ESPLUGUES DE LLOBREGAT, BARCELONA

service management:  oversee it service management (itsm) operations, including change and request activities, acting as r&d it contact point with service management...

Previous experience working in centers of competence / shared service center operations would be a plus...   bonus points if you:    experience in centers of competence...

Demonstrable track record in the delivery of it/digital products such mobile apps, platforms, applications and apis on cloud service providers such as aws, azure...

Collaborative work environment with various departments, including finance,  marketing, it, and customer service...     join nestlé’s it hub #beaforceforgood   how...

Experience with jira, azure devops and service now application portfolio management and be used to work with agile methodologies...   join it hub nestlé #beaforceforgood...

Ensure team meet service level and compliance objectives... accountable that team adheres to service level management best practices and compliance & security requirements...

Experience with azure devops and with service now... will also act as the first point of contact for project teams to manage demand and will help to drive the transition...

Recommends improvements for service effectiveness and efficiency using emerging technologies and methods... meets it customer and consumer requirements while maintaining...

About analytics service line in nestlé  we are a diverse, international team of analytical professionals applying advanced analytics solutions in the world’s biggest...

Proven experience as a functional it product manager in the retail or e-commerce industry building ai/data capabilities for amazon marketplace strong understanding...

A solid grasp of user-centered design (ucd), service design, planning and conducting user research, user testing, a/b testing, rapid prototyping, heuristic analysis...

In order to complete our analytics service line department, we are currently looking for a  data science expert...     join nestlé’s it hub #beaforceforgood   how...