TRABAJO CONTACT CENTER TRAINING QUALITY MADRID, MADRID

Internal training plan... main responsibilities: quality monitoring:regularly review and assess customer service interactions (calls, emails, chats) to ensure agents...

Emea claims quality assurance auditor... please contact us to request accommodation... • deliver audit and operational claims training... we ask you to work collaboratively...

Comply with quality plan, schedule, budgets and specifications for all appointed projects and tasks... prepare the coc, as well as prepare and review the eidp documentation...

Complies with relevant training requirements... quality - attention to detail and accuracy in work... with focus on quality and compliance, will work closely with...

Please contact us to request accommodation... • provide excellent service to brokers and be a key contact for external and internal stakeholders, including the local...

Please contact us to request accommodation... • provide excellent service to brokers and be a key contact for external and internal stakeholders, including the...

Our benefits: 24 days annual leave (increasing by 1 day with every 2 years of continuous service up to 30 days) life insurance policy work-life balance benefits...

Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity...

Please contact us to request accommodation...   our offer   ·         a culture that fosters inclusion, diversity, and innovation in an international work environment...

You have experience leading teams of at least 6-8 people in a contact center environment... possibility of attending language classes and other wellbeing activities...

€¢ training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries... ability to collaborate/teamwork...

Provide, when required, security training and guidance for developer teams... be the single point of contact for security central team... knowledge of secure development...

Monitor progress, identify and mitigate risks, resolve blocker and, ensure the quality of the deliverable from a technical perspective stakeholders management serve...