TRABAJO CUSTOMER RESOLUTION MADRID, MADRID

The s-csm oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress...

Delivering an excellent customer experience is key... contribute feedback on our customer facing digital tools, and how to optimize self-serve for our customers...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

Anticipate customer needs and take proactive steps to meet and resolve them... must embody the american express vision to provide the world's best customer experience...

At eurofirms services, we are looking for a customer service operations specialist with fluent english... develop improvement actions in a timely manner, coordinate...

Anticipate customer needs and take proactive steps to meet and resolve them... must embody the american express vision to provide the world’s best customer experience...

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day... clic/care/wcc/@work/globestar/cas...

Deliver world-class customer service, whilst responding to our commercial customers inquiries and concerns... build meaningful relationships with our customers through...

Manage local administrative needs ensuring that all movements are monitored: orders, backorders, invoicing, inventory reconciliation, good receipts, blocked orders...

* communicate with the client until the incident resolution... * be customer experience driven and always interact well with the client... soft skills/mindset...

La capacité et la résilience à travailler dans un environnement dynamique et rapide, et à être multitâche en utilisant plusieurs systèmes et outils numériques pour...

Manage the customer expectations on the project outcomes, progress, and scope (changes)...  conducted stand-up scrum calls and held regular project review calls...

Ability to identify inefficiencies in customer service processes and recommend practical solutions... compliance checking:ensure all customer interactions comply...

Focus on customer experience to reduce delay on payments and achieve higher customer satisfaction rates... disputes management and resolution of issues in cooperation...

Price discrepancies resolution... high customer and process orientation... pricing activities (updates price books, customer prices, review proposals)...