TRABAJO CUSTOMER SUPPORT SPECIALIST BILINGUAL MADRID, MADRID

The premium support team plays a pivotal role in board’s customer success strategy by providing industry leading post-implementation support...

Vendor support and queries resolution... support information to external & internal auditors and internal customers... the position provide direct support to european...

As part of the technical support help desk and support system provide first class support to our clients post-delivery... provide system administration and maintenance...

This position will be based in our madrid office, reporting to the customer support manager for emea... the role:customer support representatives (csr´s) provide...

Attend and support implementation projects onsite when required...   meet board's premium support obligations to customers and ensure adherence thereto...

Administrative support for tender preparation co-ordinating contact between customer service, technical service, product management, product marketing, legal & compliance...

Stay informed on product updates and specifications to deliver accurate support... work closely with other support experts in different pix4d teams and offices...

•achieve all input and output goals including contacts prospected, leads qualified, customer calls completed, meetings scheduled, and opportunities created...

support gdp implementation at spain loc including 3pl oversight... support any gdp/gxp quality related activities across the iberia mco... support regulatory surveillance...

Knowledge of customer research, data-driven analysis, and reporting... opportunity management:  discover opportunities to deliver expanded customer value...

He/she will provide customer support and teamwork with the regional franchise, particularly through partnership with the sales teams... this encompasses in particular:...

Understanding of customer business drivers and process requirements... ·        responsible for the project bid clarification and negotiation with customer...

support in the relationship with the supervisory authorities... • regulatory legal support regarding any new bnpl products, processes and procedures...

Work hands-on with google cloud products to demonstrate integrations in customer environments... leverage customer feedback to drive improvements to the content...

This includes: support in obtaining and maintaining marketing authorizations... maintain updated lists & tables shared with other departments new and existing products...

• provide excellent standards of customer service at every opportunity... • plan and support client engagement events and collaborations with partners...