TRABAJO GLOBAL SERVICE QUALITY MANAGER MADRID, MADRID

Experience in managing external service providers and knowledge of quality standards and regulatory requirements... responsible for adequate quality assurance agreements...

The service catalogue manager has experience in it operations, process analysis, business service management, service discovery with a background in servicenow...

Report project quality kpis... regular interlocutors:department of corporate quality... analyze and enforce contract quality clauses during contract execution...

As a global customer data & personalization manager you will be part of the digital experience and platforms center of excellence... execute by ideating, validating...

Deloitte global is the engine of the deloitte network... escalate critical risks and issues to the appropriate regional penetration testing manager and service...

• carries out the product manager responsibilities for the service catalogue management process... • experience in transformation and migration projects within service...

service delivery manager this role has been designed as ‘hybrid’ with an expectation that you will work on average 2-3 days per week from an hpe office...

As technical service manager you will be responsible for the following tasks:   primary contact for customers for discussions about sap technology and innovations...

We are recognized as the global benchmark for sustainability, quality and integrity... excellent customer service and good negotiating skills...

·   write and revise quality management procedures as required... ·   organize and deliver training to other iqvia departments concerning the activities of quality...

Fluent in english (oral and written) proven commitment with quality control policy and quality management system... develop, review and enhance ec europe financial...

·        experience in service business... ·        ehs  knowledge and quality mindset... you will be responsible for the service business...

Fluent in english (oral and written) + proven commitment with quality control policy and quality management system... develop, review and enhance ec europe financial...

Ensure the service desk team adheres to key performance indicators (kpis) such as first contact resolution (fcr), response and resolution service level agreements...

·        monitoring service efficiency and success, and work with the commercial project management team to ensure feedback loops from execution...