Ver oferta completa

SALESFORCE SERVICE MANAGER

Madrid - Madrid

Descripción de la oferta de empleo

We are working with the leading global company specializing in mobility and automotive distribution with a history of innovation since .
They operate in 17 countries with a dynamic, multicultural team representing over 25 nationalities.
Their mission is to deliver exceptional mobility solutions through cutting-edge digital platforms and a reliable business model.
ey Responsibilities.
versee CRM services, ensuring timely and high-quality delivery of incidents and developments.
ct as the SLA keeper for Salesforce, ensuring service agreements are met.
erve as an escalation point for business and IT teams, addressing critical issues based on priorities.
aintain and oversee business and IT processes, acting as a custodian of the digital platform in coordination with local teams.
anage and evolve support scopes to align with current and future business needs.
ign off on Salesforce projects during transitions to support, ensuring smooth handovers.
nsure compliance with audit requirements by maintaining proper documentation and processes.
anage vendor relationships (onshore and offshore) for effective service delivery.
kills and Qualifications.
luent in English (C1+).
roven experience with CRM solutions, preferably Salesforce.
trong project management skills for planning and delivering maintenance projects on time and within budget.
xcellent problem-solving abilities to address technical and process-related challenges.
ffective communication skills to collaborate with technical and non-technical stakeholders.
trong prioritization and time management skills.
daptability and eagerness to learn new tools and technologies.
nowledge of risk management for mitigating potential system and data risks.
alesforce certifications are a plus.
alesforce Certified AdministratorSalesforce Certified Platform Developer I & II
Ver oferta completa

Detalles de la oferta

Empresa
  • Sin especificar
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 10/12/2024
Fecha de expiración
  • 10/03/2025
Customer Success Manager
Recruit4work SL

Requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within roles such as customer success manager, account manager, or delivery manager... experience in an hr or hr software environment,......

VIP Account Manager - Cyprus
Triskel Consulting

A customer-centric mindset with a firm commitment to delivering top-tier customer service... requisitos del puesto requirements: bachelor's degree in a related field or equivalent work experience... flexibility in terms of working hours, as vip player management may occasionally require evening and......

German speaking Customer Service Agents
RFC

Requisitos del puestoexperience in high quality customer service support would be ideal (b2c) good and professional communication skills native level of german plus fluent level of english knowledge of local or spanish language would be an asset but not required for the job data updates process good......

Community manager madrid
Tarotalia sl

Descripción:empresa española de terapias alternativas y astrologia precisa incorporar una community manager para su proyecto en madrid... manejo de herramientas de monitorización en redes y otros(analitics, audiense, hootsuite, canva)edición de vídeo (final cut pro, movavi, etc)interés por lo alternativo......

Store Manager
Anonimo

Requisitos del puestocurrently, we are on the lookout for a visionary store manager who embodies the essence of our brand – someone who can seamlessly blend the art of salesmanship with the science of team motivation... our luxury sport brand stands as a beacon of sophistication in a world where style......

Supply Chain Manager
Involve rh

Confidencial cuenta con una posición como supply chain manager para optimizar la cadena de suministro para garantizar la eficiencia en la distribución de productos y la satisfacción del cliente... 000,00 € eur - 40... implementar estrategias para reducir costos y mejorar la eficiencia en la cadena de......

LEGAL MANAGER - CHAMARTÍN (MADRID) - 1243460
Temporing

Ciudad: madrid desde temporing buscamos perfiles para cubrir la posición de manager legal en una importante empresa de gestión inmobiliaria ubicada en la zona de chamartín en madrid... posibilidad de crecimiento y puesto estable en empresa especializada en el sector... redacción e interposición de demandas......

Community Manager Medio Tiempo
Involve rh

Involve rh cuenta con una posición como community manager para crear y mantener una comunidad online activa y comprometida, gestionando la presencia de la marca en redes sociales y generando interacción con los seguidores... • monitorear y reportar sobre el rendimiento de las redes sociales y el engagement......

Technical property manager
Mvgm

¿qué estamos buscando? un/a property manager para responsabilizarse de la gestión de los activos inmobiliarios asignados, controlando la gestión operativa y prestando apoyo en la gestión financiera del inmueble, así como supervisando todos los servicios, operaciones y funciones acordadas en el mandato......

LUXURY CUSTOMER SERVICE SPECIALIST
B2B Recursos Humanos

B2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... the selected candidate will be the main liaison between the company and its guests......