TRABAJO IT CUSTOMER SUPPORT PART MADRID, MADRID

Spain it platform... application production support... • interact with it production & icp support teams... • provide support during projects uat... • incidents/requests/changes/problems...

Spain it platform... application production support... • - interact with it production & icp support teams... it includes involvement in continuity/bcp, obsolescence...

The s-csm oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress...

As a customer support technician you will be responsible for resolving customer incidents monitoring server status and providing assistance in the use of our systems...

Learns and applies technical knowledge to address customer it trends and requirements within their scope... some of our customers run traditional it environments...

Some of our customers run traditional it environments... you will support sales initiatives and the driving of new business opportunities...

Document and evaluate customer inquiries, comments and concerns... educate, support and train customers through phone consultation and written correspondence...

Become part of our motivated and international team! our goal is to offer our users first-class support and expert advice... job description: do you like challenges...

Helpdesk / technical support background is required... understand the relationship of work quality and how it impacts efficiency... join us on our exciting journey!...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

As part of this team, you enable customer success by providing support to clients after they have purchased our products... we fix and identify technical problems...

customer success partner involved in the accounts, to ensure customer success... support tickets handling, bridging customer queries and requirements from technical...

Your mission we are looking for a desktop support specialist to support the day to day it and enterprise tooling needs of our employees... excited about this opportunity?...

Preferred qualifications know your customer (kyc) and customer due diligence (cdd) experience is an advantage· knowledge of aml regulations is a plus understanding...

Understanding of american express customer systems... know your customer (kyc) and customer due diligence (cdd) experience is an advantage ·      ...

Direct report to the erp it project manager... ) the candidate will have good communication and coordination skills since he/she will be working with other it functional...

Prioritising and allocating within it support teams all requests... a positive ‘can-do’ attitude with a strong commitment to customer support...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...