TRABAJO ITIL APPLICATION MANAGEMENT SERVICE MADRID, MADRID

Ideally certified in it service management (itil 4)... service delivery management   assess new business requests and propose improvements... benefits platform...

• - management of application licenses... application production support... • - incidents/requests/changes/problems management... • - escalate to management when...

• itil v4 foundation certification... • experience in transformation and migration projects within servicenow or any other service management application desirable...

• experience in transformation and migration projects within service now or any other service management application... • itil v3/v4 foundation certification...

Additional experience in scientific project management offices and otris in research centres or universities, preferably in management or coordination tasks...

Continuous improvement: identify opportunities for service improvement and implement best practices to enhance service delivery... provider management: manage relationships...

Willing to work in madrid additional knowledge and skills: certified in it service management (itil foundation v3 or 4 to itil expert / itil managing professional...

* usage of all cash management related business application... to manage cash management incidents... * cash management risks and procedures... technical skills...

Resource planning: ·        ensure service contracts, additional works and small service projects are resourced properly... ·        follow the honeywell sops and...

O coordinate major incident management... o steering, reporting and improving incident management... o steering, reporting and improving change management...

Previous experience roles associated with service delivery, project management or customer account management with focus on penetration testing or vulnerability...

Ensuring suppliers are meeting service level agreements... day-to-day monitoring of the application systems’ status for both strategic and asm application (as supplied...

The it application support analyst will be responsible for application performance optimization and system enhancements while providing technical support to all...

You will oversee outsourced providers and implements industry best practices service management activities through continuous improvement processes...

Provide ongoing, timely updates on product and service interruption issues to management and stakeholders... your mission to develop and manage the service desk...

We ask for your application to be submitted in english language only... originally known for leadership in enterprise resource planning (erp) software, sap has...

Adhering to the productivity and quality standards set by the management team... our company & mission: cigna corporation is a global health service company...

application operations responsibilities include monitoring system infrastructure, applications and resolving system issues as well as deployment...