TRABAJO PROFESSIONAL SERVICE TECHNICAL ACCOUNT MADRID, MADRID

The technical service manager (tsm) is the single point of contact for all technical topics in the context of the customer’s s/4 hana private cloud engagement...

As technical service manager you will be responsible for the following tasks:   primary contact for customers for discussions about sap technology and innovations...

service across multiple channels including phone (inbound and outbound), e-mail and live chat... support non-production functions as needed to help the team maintain...

Our team is creating the curve for digital service experiences...   within global customer service, top talent provides consulting, professional, and technical services...

Resource planning: ·        ensure service contracts, additional works and small service projects are resourced properly... ·        set and implement standards...

Conduct analysis and research of moderately complex technical customer problems... the associate technical support engineer can independently handle moderately complex...

• technical essential... • it professional with former it technical background to be able to understand it technical speak and terminology (expert)...

Conduct analysis and research of moderately complex technical customer problems... required technical and professional expertise excellent at problem solving and...

Personal & professional development we also invest in your career because the better you are, the better we all are... job description: in a typical day as an service...

Handles service delivery for active accounts, communicating technical and operational impacts as needed... progress meetings, fact-finding/exploratory meetings)...

Ability to effectively communicate to both technical and non-technical audiences to support the delivery of service... previous experience roles associated with...

​ requisition id:  posted date:  nov work area:  consulting and professional services career status:  professional employment type:  regular full time expected...

Customer relations executive - account manager... • languages - spanish fluency and english at a professional level... • the opportunity to service and develop...

● the opportunity to service and develop your own book of clients... you will act as an ambassador for the product and service at a customer- facing level...

Personal & professional development we also invest in your career because the better you are, the better we all are... the gnsc provides global, mission critical...

Partner with trusted vendors to resolve service events... proficient problem-solving skills and strong technical troubleshooting abilities... we stand against discrimination...