TRABAJO TELEFONICA CUSTOMER SERVICES LEADER MADRID, MADRID

The e-csm serves as the strategic point of contact for the customer and helps define and drive customer transformation and successful business outcomes...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

The objective of this role is to optimize the customer onboarding and adoption processes to improve renewal rates, customer satisfaction and customer success in...

Within global customer service, top talent provides consulting, professional, and technical services to drive customer outcomes... the digital customer experience...

Originally known for leadership in enterprise resource planning (erp) software, sap has evolved to become a market leader in end-to-end business application software...

● escalates widespread customer support issues... ● ensures customer communication is accurate and maintained... he/she is passionate about cyber security and is...

Collaborates with customer / sap teams for the best possible implementation... the services architecture sr specialist acts as an advisor to the customer’s cio /...

Identify and position offerings by sap that deliver value to the customer... understand the customer's business, goals, and challenges to suggest technical solutions...

On-site sampling services... ensure customer satisfaction: evaluation, plan management, follow-up... work in close collaboration with operations (sampling, analysis)...

Ensure a smooth handover with the services team in case of contract award... coordinate the services quotations and risks evaluation checking for overall consistency...

The role reports to the head of solution customer success management for isbn south europe... originally known for leadership in enterprise resource planning (erp)...

Securitas direct is the european market leader in security, providing services to over 4 million people worldwide... individuals with at least 6 months of experience...

customer-oriented mindset, with the ability to identify and address customer needs... role overview:the customer success manager & analyst (spanish, italian, english)...

As the world leader in lighting, we’re constantly ahead of the curve... minimal experience in technical or commercial field are appreciated teamwork player and good...