TRABAJO CUSTOMER SERVICES FRONT OFFICE SANT ADRIÀ DE BESÒS, BARCELONA

Under the guidance of the assistant front office manager, you will ensure operational efficiency of all front office areas during shift and the service delivery...

Minimum of 2 years of front office experience, preferably in an upscale or lifestyle brand hotel... we are looking for a front office agent to join the pre-opening...

Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics... ability to adjust services and approach based on changing guest...

Prior experience in customer service... assist guest with general information when front office is not available... possess knowledge of resort activities to ensure...

Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience...