TRABAJO REMOTE RESOLUTION MANAGER SANTA CRUZ DE TENERIFE, SANTA CRUZ DE TENERIFE

The rolewe are seeking an experienced and dynamic senior customer success manager to join our team... remote work: we offer flexible working hours and location optionsprofessional...

Analyze customer problems and formulate plans of resolution... assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly...

Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process... remote work: we offer flexible working...

* analyze customer problems and formulate plans of resolution... * assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly...