TRABAJO SOCIAL MEDIA CUSTOMER ADVISOR

Your responsibilities and impact as a customer service agent will be: providing customer service via social media supporting customers by providing product information...

Support global head of social media in crisis communications... maintain compliance with global social media policies, regulations, and best practices...

Responsibilities social media co-management:content creation:create visually appealing content, including product images, graphics, and short videos for social media...

social media content  acts as ahead of the pack in social media activity, initiatives and exposure... facilitates social media engagement and updating content...

At least 5 years of experience in social media fluency in english is a must ¿dónde vas a trabajar? global spanish company within wellness/hospitality/luxury sector...

Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies...

Previous customer service experience is a bonus but not a deal-breaker... you are a master problem solver, ready to tackle customer inquiries and resolve issues...

•    resolving customer issues and complaints effectively and efficiently... •    maintaining accurate records of customer interactions and transactions...

Previous customer service experience is a bonus but not a dealbreaker... you are a master problem solver ready to tackle customer inquiries and resolve issues efficiently...

customer satisfaction and advocacy: monitor and measure customer satisfaction levels, collecting feedback and identifying areas for improvement...

Documents customer success plan with customer and sales...    design and implement customer success plans... responsible for customer communications and conflict...

International media management  maintains a network of and liaises with key regional and international media following the contexts and issues of the portfolio,...

Experience working in digital and social media, and supporting on a variety of paid & owned media campaigns... be responsible for planning and on-time delivery of...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... previous experience in a customer service role is preferred...

Become a trusted partner and advisor for your clients, creating and maintaining a strong network within retail media in the region... reach revenue goals and increase...

The senior retail sales advisor interacts directly with customers and focuses on increasing sales, exceeding sales targets, elevating the customer experience with...