TRABAJO QUALITY MANAGER CONTACT CENTER VALENCIA, VALENCIA

• ownership contact center budget... • optimise our customer contact strategy inc... • forecast contact & volumes with view to improving channel focus (where & how...

Conocimientos básicos de sistemas informáticos y herramientas de gestión de contact center... experiencia previa de al menos 1 año en posiciones de supervisión,...

¿cómo será tu día a día?supervisar y conducir el flujo de trabajo en el contact center en base a las prioridades y demandas cambiantes del servicio...

Ensuring that all deliverables meet quality standards is essential... requirements:+ 3 years of experience as program manager in the automotive sector working with...

Periodical reporting: contribute, coordinate and define periodical financial reports and specific dashboards to senior management, providing insights and recommendations...

Close coordination with the project manager... risk and cost analysis together with the project manager and the product manager...   design fmea reviewer together...

Please contact us if you need to request a reasonable accommodation... we are looking for someone who is motivated and passionate about making high quality games...

?what tasks we have:communication within a distributed international project teamcommunication with other development and testing teamsreview of requirements and...

?what tasks we have:· plan, implement and execute tests in accordance with test strategy· creation of test automation using java + selenium framework· analyze test...