TRABAJO SERVICE PROCESS IMPROVEMENT VALENCIA, VALENCIA

Performing field service activities related to installation of wärtsilä service products (modernisation, retrofit packages) elaborated for 2-stroke diesel engines...

Provide technical support and guidance to field service engineers and technicians during service operations... prepare detailed service reports, including findings...

• support process improvement initiatives and data analysis... • participate in identifying and resolving process bottlenecks... • contribute to the documentation...

Visiting customers to provide a one-to-one service... keeping ahead of developments in customer service... control and continuous improvement of the operation management...

You will detect and analyse improvement needs... minimum three years' experience as a process engineer... additional training in continuous improvement and automation...

Special arrangements can be made for candidates who need it throughout the hiring process... you will help growing our teams! you’ll drive development opportunities...

• ensures that all mechanisms are in place for cost recovery, oversight process and monitor performance... negotiates and establishes service level agreements (slas)...