ACCOUNT MANAGER, UBER DIRECT, SPAIN
Descripción de la oferta de empleo
You will be working closely with the Central Uber Direct team based out of Amsterdam and cross-functional stakeholders.
As an Uber Direct Account Manager, you will onboard and manage merchants that have decided to start using our on-demand delivery service (DaaS).
In this role, you will mainly focus on managing brands that have decided to start working with us and you’ll work towards building a best in class operating procedures, operations and support them on their growth plans.
Moreover, you will be part of crossfunctional projects.
In doing so, you'll make a direct impact by turning Uber into the most trusted, go-to service for as many merchants as possible.
**What You’ll Do** As an Account Executive you will focus on managing brands that have decided to start working with us.
- Manage relationships with brands that have partnered with us, ensuring their success and satisfaction.
- Develop and implement efficient operating procedures to streamline brand management.
- Support brand growth by understanding their needs and offering strategic guidance for scaling.
- Collaborate with internal teams to align efforts and deliver on brand objectives.
- Monitor performance, identify improvement opportunities, and refine processes to maintain high service standards.
**What You’ll Need** 1.
Customer obsession 2.
Project management 3.
Stakeholder management - internal, external 4.
Analytical skills - technical problems, understand how to extract and nimble data.
Form data to business conclusions.
5.
SQL - Nice to have (we have an Ops Manager that deals with this with more in depth) We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity.
Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.
For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.
Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
To request an accommodation, please reach out to [](mailto:).
Detalles de la oferta
- Sin especificar
- 20/12/2024
- 20/03/2025
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