BI - CUSTOMER INSIGHT MANAGER
Descripción de la oferta de empleo
Buscamos perfiles con experiencia previa en el sector farmacéutica con amplia visión de negocio y con capacidad de aportar análisis sólidos y recomendaciones estratégicas que ayuden a la toma de decisiones comerciales y empresariales.
Funciones y responsabilidades Identificar y analizar las necesidades de los clientes en el mercado hospitalario, a través de los datos de mercado.
Estudiar y Desarrollar estrategias efectivas de gestión de valor del cliente, con el objetivo de mejorar la satisfacción, retención y fidelización.
Colaborar estrechamente con los equipos de ventas, marketing y desarrollo de productos para alinear estrategias que generen valor para el cliente y refuercen la posición en el mercado.
Analizar datos y métricas clave para evaluar el rendimiento de las estrategias implementadas, identificar áreas de mejora y proponer soluciones innovadoras.
Desarrollar y presentar informes periódicos sobre el impacto de las iniciativas de valor para el cliente a nivel interno y externo.
Mantenerse al tanto de las tendencias del mercado farmacéutico y de las regulaciones pertinentes en España para adaptar las estrategias según sea necesario.
Formación y Experiencia Licenciatura en Administración de Empresas, Economía, Análisis de Datos, Marketing o campo relacionado.
Se valorará el título de posgrado.
Rutina en el manejo de MS Office, CRM, PowerBI y sistemas de análisis.
Habilidades avanzadas de MS Excel (capaz de trabajar con grandes conjuntos de datos).
Ideal 3años de experiencia relevante en marketing, preferiblemente trabajando con sistemas CRM, entornos de datos y/o áreas CVM/CRM.
Inglés fluido escrito y hablado.
Detalles de la oferta
- Morgan Philips Executive Search
- Sin especificar
- 08/10/2024
- 06/01/2025
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