CRM SN. SPECIALIST

What you’ll do This role is responsible for CRM and Provisioning applications Design & Delivery.
It includes delivery of Vodafone Albania IT solutions related to BSS Domain applications, ensuring their design, security and operability is according to Vodafone standards and complies with company’s OKRs and KPIs.
This also includes coordination of non-functional requirements with teams responsible for infrastructure, connectivity, integrations, security and service operation plus external system integrators or vendors.
Job Responsabilities Design and deliver highly scalable BSS management systems.
Ensure systems meet business requirements and industry best practices Guarantee that required infrastructure, connectivity’s, resources, and tools are always available to ensure business continuity.
Recommend ways to improve data reliability, efficiency, and quality.
Collaborate with solution architects, modellers, and IT team members on new business requirements.
Support operations team in analyzing issues reported in live environment Collaborate with Business and IT stakeholders to identify and define needs, understand the solution context and corporate standards Maintain all system documentation of corporate systems based on approved service and change requests (e.
., End user, support, system specs, architecture etc.) Who you are This role is a Maternity Cover with a 1 year fixed-term contract Deep technical understanding of TELCO BSS CRM (Oracle Siebel), Middleware (AIA, OSB) Systems.
5+ years’ experience with integration, application upgrades, enhancements, and migrations for Cloud and On-Premises Corporate applications is required.
Complex solution design experience Strong Business Analysis Skills 3+ years’ experience knowledge on API, TMF forums  of different integration technologies and methodologies for real-time and batch integrations 3+ years’ experience with Oracle products /Oracle Database /SQL Knowledge 3+ years’ experience with Unix /Linux technical Skills 3+ years’ experience knowledge on API, TMF forums Vendor management experience Performance Tuning and Deployment processes Relevant certifications and qualifications will be advantageous.
Project Management Experience are plus Cloud and DEVOPS experience are a plus Hold a relevant degree on Computer Science, Engineering, or IT Excellent knowledge of English (speaking and writing) What's in it for you Your journey with us is not just a job; it's a pathway to personal and professional development.
We provide endless opportunities for learning, skill enhancement, and career advancement, ensuring that you're always empowered to reach your fullest potential.
Our culture is our pride.
We foster an environment where every voice is heard, ideas are valued, and teamwork is celebrated.
Together, we create a supportive and inclusive atmosphere that fuels collective growth and achievement.
We take pride as well in our Comprehensive Benefits Package, where you will be able to find.
All Necessary Devices.
From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go.
Health & Life Insurance.
Your well-being matters to us.
We offer comprehensive health and life insurance coverage to safeguard you and your loved ones.
Additional Compensation Based on Performance.
We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued.
Private Pension.
Plan for your future with confidence.
Our private pension scheme helps you build a secure financial foundation for the years ahead.
And More.
Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us.
Discover the full spectrum of benefits and perks that await you at Vodafone Albania by joining our dynamic team.
Your journey to success starts here! Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa.
But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation.
We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
We recognize and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.