CUSTOMER SERVICE
Descripción de la oferta de empleo
Atenció al client.
Creació de serveis dels clients gestionats directament.
Gestionar incidències de lliuraments/càrregues diverses i fer-ne seguiment i comprovació.
Elaboració de KPI'S de clients.
Elaboració de Comunicats generals i massius a Clients.
Enquesta de Qualitat a Client (anual o semestral)
S'ofereix:
Oportunitat estable de llarg recorregut
Possibilitat de creixement professional
Horari de dilluns a divendres de 9 h a 18 h. Flexibilitat horària
Salari competitiu, en funció de l'experiència de la persona
Requisitos mínimos Busquem a una persona amb:
Estudis o experiència aptes per al càrrec i/o específics en transport i logística.
Imprescindible nocions d'anglès i francès.
Experiència en el tracte amb el client.
Persona resolutiva davant de situacions crítiques.
Es valora experiència en el sector del transport internacional.
A Grupo Castilla garantim la igualtat d'oportunitats i no discriminació per motius de raça, gènere, orientació sexual, religió, discapacitat, edat, nacionalitat, o qualsevol altra característica protegida per la llei. Contrato: Indefinido Educación mínima: Ciclo Formativo de Grado Superior Nivel profesional: Empleado
Detalles de la oferta
- Talent Services
- Indefinido, jornada completa
- 07/11/2024
- 05/02/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... the goal is to make sure that every qualified......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......
Food and restaurant department bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......
A customer-centric mindset with a firm commitment to delivering top-tier customer service... proficiency in using customer relationship management (crm) tools and other relevant software... your primary responsibility will be to deliver exceptional customer service, build last relationships, and provide......
Customer service and support... experience in invoicing and customer service... cut license keys and ensure delivery to the customers... multinational company is seeking an order management associate... otros datos del puestocompany leader in digital reality solutions, combining sensor, software and......