CUSTOMER SERVICE
Descripción de la oferta de empleo
Atenció al client.
Creació de serveis dels clients gestionats directament.
Gestionar incidències de lliuraments/càrregues diverses i fer-ne seguiment i comprovació.
Elaboració de KPI'S de clients.
Elaboració de Comunicats generals i massius a Clients.
Enquesta de Qualitat a Client (anual o semestral)
S'ofereix:
Oportunitat estable de llarg recorregut
Possibilitat de creixement professional
Horari de dilluns a divendres de 9 h a 18 h. Flexibilitat horària
Salari competitiu, en funció de l'experiència de la persona
Requisitos mínimos Busquem a una persona amb:
Estudis o experiència aptes per al càrrec i/o específics en transport i logística.
Imprescindible nocions d'anglès i francès.
Experiència en el tracte amb el client.
Persona resolutiva davant de situacions crítiques.
Es valora experiència en el sector del transport internacional.
A Grupo Castilla garantim la igualtat d'oportunitats i no discriminació per motius de raça, gènere, orientació sexual, religió, discapacitat, edat, nacionalitat, o qualsevol altra característica protegida per la llei. Contrato: Indefinido Educación mínima: Ciclo Formativo de Grado Superior Nivel profesional: Empleado
Detalles de la oferta
- Talent Services
- Indefinido, jornada completa
- 07/11/2024
- 05/02/2025
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