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CUSTOMER SERVICE

Descripción de la oferta de empleo

¿Eres un apasionado del servicio al cliente? ¿Te entusiasma la idea de unirte a un equipo dinámico y comprometido en ofrecer una atención excepcional? ¿Estás buscando un proyecto profesional que te permita desarrollar tus habilidades y ampliar tu experiencia? ¡Entonces, esta oferta es para ti!Desde Eulen Selección, estamos colaborando con una compañía líder en la fabricación de productos de estética médica avanzada para encontrar un/a Customer Service para sus oficinas centrales en Viladecans.Tu misión, como parte del equipo de Atención al cliente, será garantizar la satisfacción del cliente mediante la resolución de consultas, la gestión de incidencias y la coordinación con otros departamentos para asegurar una experiencia de cliente de primer nivel.Te responsabilizarás de: Atención digital al clienteAsesoramiento, orientación y resolución de dudas e incidencias de los usuarios y clientes, ofreciendo la mejor solución en cada momento.Gestión interdepartamental de las consultas realizadas.Optimización de los flujos de información.Desarrollo y mantenimiento de las páginas de ayuda y formularios de la página web.Reporting y trasladar feedbacks de los consumidores finales y profesionales.¿Qué te ofrecemos?Un ambiente de trabajo dinámico.Incorporación a un equipo de trabajo entusiasta y apasionado.Contrato de 6 meses + 6 meses + indefinido.Formación continuada.Jornada laboral completa de L-J: 8-18 H y V: 8-15 H flexible en la entrada y salida.Eres lo que necesitamos porque...Dispones de un CFGS, Grado o Licenciatura.Aportas 2 o 3 años en puestos de atención al cliente en posición media o liderando equipos y desarrollando estrategia y materiales/software.Posees conocimientos avanzados del paquete Office.Aportas experiencia en Zendesk o Service Cloud.Dominas tanto castellano como inglés, y catalán.Es valorable el conocimiento de francés y portugués.¡Te estamos esperando!
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Detalles de la oferta

Empresa
  • EULEN Flexiplán Selección
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 23/11/2024
Fecha de expiración
  • 21/02/2025
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