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CUSTOMER SERVICE REPRESENTATIVE

Descripción de la oferta de empleo

Nuestro cliente, importante empresa para el sector Industrial precisa incorporar un/a Customer Service Representative en sus instalaciones ubicadas en Burgos.Esta posición reporta al Head of Customer Service.Como parte del equipo, contribuirás a este puesto asegurando el compromiso del cliente al liderar sus pedidos dentro de la empresa en tiempo, calidad y servicio.Responsabilidades principales:En colaboración con el equipo de ventas:• Asegurarse de que los pedidos se procesen correctamente y estén debidamente documentados.• Dirigir proyectos de productos para nuevos clientes.• Previsiones de ventas semanales y otros pronósticos periódicos.• Gestión de reclamaciones.• Preparar y gestionar ofertas y cotizaciones para los clientes.El perfil ideal debe tener:• Experiencia o conocimientos en servicio al cliente; se valora mucho la experiencia en planificación industrial y multinacional.• Formación técnica relacionada con Ingeniería.• Nivel avanzado de Microsoft Excel.• Fluidez en alemán (escrito y hablado) o inglés; se valorará un segundo idioma adicional.• Esta posición también requiere habilidades comerciales y sólidas capacidades interpersonales para fomentar la colaboración, que son un requisito previo para este puesto.Competencias clave:• Pasión por los resultados.• Enfoque en el cliente.• Fomentar la colaboración (Cliente y equipo).• Planificación y organización.• Precisión.• Comunicación.• Oportunidades de venta.Contratación estable directamente a través de la empresa con condiciones atractivas y grandes posibilidades de desarrollo profesional. Si estás interesado/a, tienes una actitud proactiva y te apetece formar parte de un equipo dinámico e impulsado con sólidas oportunidades de crecimiento ¡ésta es tu oportunidad!
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Detalles de la oferta

Empresa
  • Claire Joster
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 25/12/2024
Fecha de expiración
  • 25/03/2025
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