CUSTOMER SUCCESS MANAGER - ITALIAN SPEAKING PARIS
Descripción de la oferta de empleo
Drive the on-boarding, adoption, retention and overall success of our customers Lead the enablement of our users by conducting product trainings Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation Provide regular, proactive recommendations to optimise the use of our platform Maximize the adoption of our product features in order to maximize the value driven by our product Document and clearly articulate the Return on Investment driven by our solution Identify accounts that are likely to churn and work proactively to eliminate that risk Identify opportunities to expand our partnership with customers Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back Ensure all account issues are quickly resolved, utilising resources from cross-functional teams internally Function as the voice of the customer and provid.......
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Detalles de la oferta
- Algolia
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 10/12/2024
- 10/03/2025
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