I_SDS MALÁGA_SERVICE MANAGEMENT SPECIALIST (CRM)

Chief Information Officer - OPENBANK Country.
Spain Join Openbank, the 100% digital bank of the Santander Group, where innovation meets opportunity ! With over 2 million customers across Spain, Germany, the Netherlands, Portugal, we're leading the way in digital banking.
From loans and mortgages to a cutting-edge, fully automated investment platform, our products are transforming the industry.
At Openbank, we pride ourselves on simplicity, agility, and security, earning us the title of the most recommended Spanish bank among our customers.
And we're not stopping there ! As we expand internationally, with plans to launch in Mexico and the United States, there's never been a more exciting time to join our team.
If you're passionate about digital innovation, eager to make an impact, and ready to be part of a dynamic and forward- thinking company, then we want to hear from you ! Join us and be part of our journey to redefine banking for the digital age !     Mission and responsibilities.
As a pivotal member of our team, you will spearhead the management and coordination of technology within our Bank.
Establishing long-term strategies, vision and business goals for the IT unit and facilitating the implementation of latest technologies, methodologies, and best practices.
You will m anage all IT-related risks as well as the tactical and strategic planning of the different actions and plans to be executed within the department.
You r mission will be to e stablish and drive the IT plan, vision and culture to support and advance business goals, always from a business-oriented mindset, setting an example for the rest of the group through its commitment, inclusion and capacity to manage and adapt to change.
We need someone like you to help us in different fronts.
- Turn technology into a differentiating business driver   Actively co-design the business strategy with front office colleagues, ensuring technology aligns with and propels business objectives.
Serve as a key advisor and partner to the leadership team, bringing technological insights to business strategy discussions.
- Build a vision of the future architecture   Translate business strategies into robust and scalable technology architectures.
Ensure that technology infrastructure and applications are aligned with current and future business needs.
- Execute on the vision   Build a roadmap of change that will take our technology from today to the future vision.
Effectively and efficiently execute and deliver on the technology change agenda.
- Drive service excellence   Ensure systems are safe, high-performing, and efficient.
Continuously seek opportunities to optimize costs and enhance system capabilities.
- Oversee incident management, team coordination, and change management processes,        ensuring timely issue resolution and communication with relevant stakeholders.
- Support the launch and estimation of new projects, conduct follow -up meetings, and collaborate with development and business teams for project execution.
To be successful in the role you must have.
- ; years of experience in large scale technology environments.
- Experience in the financial/banking industry.
- University degree, preferably in relevant subject such as Engineering or Science.
- Advanced level of English  and Spanish.
What do we offer ?   - Immediate incorporation to a dynamic and agile company with a growth and expansion project.
- Working in start-up mode with the support of Grupo Santander.
- Competitive remuneration and attractive benefits package.
- Possibility of growth within the company and the Group.
- Collaboration in international projects and possibility of contact with different countries.
- Excellent work environment, social clubs and frequent events (now virtual).
Would you like to grow with us? Join our team!     Openbank is an equal opportunity employer.
All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify, and build.
The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.
./ Open Digital Services, S.
.
with registered office at Plaza de Santa Bárbara (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.
For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing here.
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