ICELANDIC CUSTOMER SERVICE REPRESENTATIVE
Descripción de la oferta de empleo
If you are an empathetic individual with excellent listening skills, a knack for problem-solving, and enjoy being a team player, this is the perfect job for you! Key Responsibilities.
As a Customer Support Representative, you will be pivotal in understanding and addressing the needs of our international travellers.
Your responsibilities include.
Listening to, responding to, and mediating between travellers and accommodation suppliers worldwide, ensuring top-notch customer service.
Clarifying inquiries regarding services, payments, and technical requirements, providing precise information, and following established processes via email and phone.
Requirements.
Language Skills.
Proficient in Icelandic (C2 level) and advanced English.
Communication.
Excellent written and spoken communication and interpersonal skills.
Technical Skills.
Proficient with PC usage, including Office 365, CRM databases, and other internal platforms.
Mindset.
Problem-solving, solution-oriented, positive, and motivated, capable of handling challenging customer issues.
Work Approach.
Goal-oriented, adaptable to changing priorities and business processes.
Experience.
Previous experience in customer service or contact center environments is valued.
Availability.
Able to work both from the office and remotely (within 100km from the office).
Benefits.
Feel Good Program.
Includes Spanish lessons, quizzes with prizes, and free group activities like running, beach volleyball, roller skating, and more.
Health Insurance.
Free private health insurance is available upon securing a permanent contract.
Flexible Remuneration.
Options for nursery school transport after the probation period.
Work Environment.
A multicultural and international atmosphere with modern office spaces, well connected by public transport and close to the Westfield Glories shopping mall.
Perks.
Free coffee daily and free fruit once a week.
Career Development.
Be part of an industry-leading department with great opportunities for learning and career growth.
Training.
Three weeks of initial training and ongoing personal coaching.
Location Barcelona, Spain
Detalles de la oferta
- Recruit4Work SL
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 13/12/2024
- 13/03/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... the goal is to make sure that every qualified......
We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......
Responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request through calls, chat and email - processing of orders - managing of accounts - pre and post sales client supportrequisitos del puestoyou......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......
Food and restaurant department bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator......
Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......
A customer-centric mindset with a firm commitment to delivering top-tier customer service... proficiency in using customer relationship management (crm) tools and other relevant software... your primary responsibility will be to deliver exceptional customer service, build last relationships, and provide......
Customer service and support... experience in invoicing and customer service... strong team player... handle relationship with local authorities... good knowledge of office pack and most usual erp... responsive and reliable with an ability to work both independently and as a team player when successfully......
