INTERNSHIP: PROPERTY MANAGEMENT ASSISTANT

About VDB Luxury Properties:At VDB Luxury Properties, our mission is to disrupt the real estate market by redefining how luxury properties are rented, purchased, or managed in Barcelona and its surroundings. We are experiencing explosive growth, with big plans for the future, and are not slowing down anytime soon. Our mission is to continue delighting hundreds of high net-worth international clients worldwide by delivering a world-class service that they cannot find anywhere else, based on Speed, Quality, Discretion, and most of all, trust!While we interact with our clients and prospects on a very personal level, we are a digital-first company, leveraging technology in everything we do.We welcome top performers that will bring new ideas and diverse perspectives and provide you the opportunities and freedom to grow and make a real impact on thousands of clients' lifestyles, all while having fun! Diversity adds incredible value to our international team, service, and culture. We know the best ideas and solutions come by bringing together people from all over the world and fostering a culture of inclusion and trust in each other.Why Join VDB?We empower our team to do great things. Our start up culture is defined by candor, fairness, and mentorship. We respect the importance of a work-life balance and we are committed to rewarding entrepreneurial spirit and a work ethic. And with steady expansion in our core markets, growth opportunities abound.If this sounds like what you are looking for….read more about the benefits you will receive while working at VDB!Job RequirementsPosition Summary:You will be our Customer Success Managers’ right hand as you will support in the management of check-in and check-out processes for our premium properties. You will be in a fast-paced environment; you are not scared to jump in on essential work for clients, work with your hands and use technological programs to drive efficiency and quality. This position will be 40% in the office and 60% out in the field! More specifically, these will be your responsibilities:Assist the Customer Success Manager in all aspects of property management operations.Work directly with owners, vendors, and tenants to provide solutions to any problems that arise related to the property.Manage online and offline purchases, and run essential errands.Track expenses daily and in a very detailed and timely manner.Manage the administrative tasks related to follow-up projects, clients’ information, check-in and check-out, purchases, invoices, monthly client updates, and more.Recognize and identify general maintenance and repair needs, and organize and coordinate the required technicians or workers to fix them.Being hands-on and having the knowledge to fix some of the technical issues and perform some of the required manual work is a big plus.Be ready to perform multiple daily trips from one property to another in different parts of town, walking, driving a scooter, a car, or a bicycle if and when required.Coordinate and keep providers on track in terms of training and quality of deliverables.Evaluate contractor’s performance quality through our internal KPIs systemManage our new internal property management system: keep it up to date, including further information, and upload new clients and properties.Who you are:You are a self-starter, self-disciplined, and highly organized.Must possess a strong work ethic, be team-oriented, and be highly dependable.Experience in multitasking in handling administrative tasks.Highly developed sense of urgency!Willingness to meet deadlines consistently.Mindset: Solution-oriented (you don’t take no for an answer), accountable, and customer-centric.Basic knowledge required in Microsoft Excel and Google suite. Experience with Hubspot is a plus.Out-of-the-box thinker and not shy to dare.Outgoing personality and flexibility to jump outside their competencies when needed.Hungry to learn and to make it happen!You are a strong team player and collaborator.Fluent in English and proficient in Spanish is a plus.You are all right about frequent movement and spending 60% of your time moving.We care about you!VDB benefits allow you and the team to feel appreciated and empowered. We invest in every VDB employee with gifts crafted to support health and work-life harmony.Team breakfast and lunches to acknowledge and celebrate our accomplishments while socializing with our peers!To enhance work-style balance, we encourage various team sports activities throughout the year.For professional development, we provide financial support with continuing ed courses.Team activity once a month.Team offsite once a year.Electric bicycles and scooters are available for all VDB transportation needs.