SENIOR MANAGER: SOFTWARE OPERATIONS

You will be tasked with leading the Software Operations function to drive innovation and efficiency, enhancing processes for profitable and stable software delivery. Collaborate across teams to improve development productivity, resolve issues, and ensure system reliability. Develop and standardize frameworks for consistent, high-quality software deployment and operations. Monitor performance, identify improvements, and align resources to meet business needs effectively and cost-efficiently.Key Responsibilities:Implement strategies to drive operational innovation and efficiency, enhance processes, to deliver financially profitable, operationally stable and industry leading software processes.Collaborate across business to enhance software development productivity and resolve operational issues ensuring system reliability, availability and scalability to meet product and customer needs.Develop frameworks for the standardization of the software deployment processes, development workflows, and system configurations to ensure consistent, high-quality software delivery worldwide.Monitor and evaluate software delivery and operations, identifying areas for improvement and implementing solutions to address inefficiencies and risk mitigation.Align business requirements and capacity planning to ensure cost-effective, efficient and scalable allocation of resource and investments.Manage team budget to align with strategy, ensuring financial feasibility across projects. Contribute to the development of departmental budget.Conduct cost-benefit analyses and assess the financial impact of software operations in the portfolio, while planning for future needs, measuring ROI, and managing financial risks to enhance overall portfolio performance.Lead and drive a management team with a focus on strategic delivery, setting clear direction and transparent expectations, to exhibit the culture and values of the business and achieve / exceed KPIs.Drive continuous improvement initiatives to enhance IT service quality, including incident management, problem resolution, and change management processes.Key Requirements:8-12 years, with 8 in site reliability engineering or observability/monitoring & at least 3 years in a leadership role.Advanced understanding of job-related concepts and specialization in some areas and/or Bachelor degree Computer Science, Information Technology or related field.IT Product deployment, configuration, support; infrastructure, development, operations, quality assurance, SLA management, Software Development Life Cycle (SDLC), Software Engineering Methodologies and Frameworks, Business Process Improvement, Change Management.Architecture & Design Principles; Thorough understanding of business domain, business strategy and long-term objectives.Who are Derivco?Derivco is a global tech company, providing premium software and management platforms, with deep roots in the iGaming sector.Founded over 28 years ago, Derivco has global experts based across Australia, Europe, Southern Africa, and North America. Derivco’s teams around the world have been the early pioneers behind leading technology infrastructure, payment processing and management platforms for some of the world’s biggest iGaming brands. We are an inclusive company full of rock climbers, surfers, gamers, artists, runners, and everyone in between. Culture is key, so frequent socials and competitive company benefits is how we keep our promise to you. We get it work; life balance is important.