SERVICE DELIVERY MANAGER (ENGLISH SPEAKER)
Descripción de la oferta de empleo
versee and support the delivery of projects within the digital team, ensuring timely, budget-compliant, and high-quality results.
anage daily development and support services provided by third-party international teams.
ead project delivery, hold regular meetings with key stakeholders, and use Agile methods (Scrum or Kanban) to guide the team.
reate annual project plans, manage team resources, track costs, monitor progress, and identify risks early.
ocus on continuous learning in Agile practices, identify areas for improvement, and implement plans to address them.
versee daily operations of live services to ensure reliability and standards, manage budgets, and handle risk management.
ork closely with operational leaders to address issues, manage service agreements, and seek efficiency improvements.
ollaborate with product owners to deliver the product roadmap and coordinate with technical teams from start to finish.
nsure continuous improvements, address poor performance, and implement key controls in collaboration with the operations lead.
kills, experiences and interests you need to succeed in this role.
ou possess full professional proficiency in EnglishYou have at least 6 years of experience in project management, or similarYou have proven ability to deliver IT application projects and manage remote IT teams, including suppliers and third-party resources.
ou have proficiency with project planning tools such as MS Project, JIRA, and Confluence.
ou have effective communication skills for managing relationships with external suppliers, internal customers, and senior management.
ou have expertise in project financial management.
ou are skilled in creating reports and presentations for senior management.
ou have experience with Agile DevOps and are familiar with ITIL frameworks and best practices for service delivery and operations.
hat's in it for you?Permanent contractCompetitive salaryMeal vouchersHealth insurance (after 6 month probation period)Hybrid work flexibilityInternational environmentCareer growth opportunitiesStarting date.
ASAPYour Future Company.
n international SSC widely acknowledged as an excellent service provider for companies all over Europe is looking for experts in finance, administration, marketing, IT, HR and recruitment to join their hub in Barcelona.
They offer a dynamic and multicultural environment with a team including talents from more than 30 different nationalities working on high-quality standards.
Detalles de la oferta
- Sin especificar
- 07/01/2025
- 07/04/2025
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