🌐 SERVICENOW SOLUTION ARCHITECT/ GLOBAL TRAVEL COMPANY / 100% REMOTE 🌐

Decskill was born in 2014 as an IT Talent company, with the main mission of providing value through knowledge. We enable companies to face the challenges of the digital world by providing our clients with business models that ensure Technological Capacity, Flexibility and Agility. In numbers, we are a team of +600 people with offices in Lisbon, Porto and Madrid🗺DECSKILL operates in 3 main areas:DECSKILL TALENT, where we provide our customer with an extension of the IT teams in the technological aspects 👨‍💻👩‍💻DECSKILL BOOST, a specialised development to increase capacity and optimise Time-to-Market, where we create and manage teams that deliver according to your needs, at the desired speed 🚀DECSKILL CONNECT, where we provide our clients with consulting services, implementation and management of IT infrastructures 📲Our practice results in the creation of value for our clients, whether through the delivery of skilled and value-added services, skilled and motivated professionals, or through technology solutions that enable us to operate and transform our clients' businesses.🔎 What are we looking for?Our IT Service Management unit is currently growing, and your experience as a ServiceNow Architect is just what we are looking for💪This role will be initially focused on designing the Order Management and Delivery processes and flows in ServiceNow leveraging the OM and SPM products.📑 In this project:You will join to the Digital Transformation area of a global company specialized in the development of Saas technology for the travel industry 🛫The Solution Architect will be working within a small team of solution specialists and will be the technical expert supporting Business Analysts and a senior developer.👉 What will be your responsibilities?The ServiceNow Solution Architect is a key role, supporting a core team of experienced SN Business Analysts and process experts whose mandate is to design an end to end, order to delivery, flow in ServiceNow.Their day-to-day activities include:Participating in design workshops and supporting BAs and developers.Transforming proposals into concrete implementations to showcase product capabilities and limitationsDelivering and partially implementing process and feature designs focusing on minimizing the level of customizationsAdvocating and leveraging best practices in architecture, design and development to the rest of the team.Designing ServiceNow OM and SPM implementations.✅ Technical & Functional Experience:8+ years Hands-on ServiceNow3+ years on OM, SPM is a plus.Excellent knowledge of Order Management, SPM, Service Catalog definition and setup with practical experiences.Excellent knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…).Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)Excellent knowledge of Workspaces, UI Builder, Flow DesignerExcellent product roadmap awarenessExperience with Application and Data model designsGood knowledge of CSDM🔝 What can we offer you?Be part of a brutally talented team!Incredible working environment!Full remote working mode!If you have new ideas, this is the place for you to put them into action💡📍 Location: Ideally Spain or PortugalDo you want to know more?We prioritise and value your talent, so if you are a restless person with the desire to grow professionally, don't hesitate to sign up.In the Decskill team, we are looking for you! 💙**Decskill is committed to equality and non-discrimination with all its talents. We capture and promote talent, from diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the person.