TRABAJO CUSTOMER EXPERIENCE ANALYST MARKET BARCELONA, BARCELONA

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

experience in the customer service industry and ideally in a contact centre environment... prioritize customer satisfaction, going the extra mile with every interaction...

Proven experience managing projects end-to-end, from planning to execution... strong experience working with complex datasets and the ability to derive actionable...

Previous experience in customer experience or marketing analytics is strongly preferred (familiarity with csat, arpu, retention and churn)...

experience building operational reports, kpis and dashboards... experience with communicating with multiple levels within an organization...

You will directly contribute to customer and brand satisfaction through various market research tasks... previous experience in communication or marketing is a big...

experience in jupyter/ipython notebooks and pipelines orchestration... report to the head of customer compensations within the operations team...

Detect and propose customer experience improvements with the contact center... valuable in customer service or similar... propose improvements and implement them...

We focus on customer service, sales, and technical support solutions for clients worldwide... join us & contribute to a vibrant & innovative culture! what...

Offer feedback and insights on areas that may lead to a poor customer experience... aim for 'first contact resolution' to handle customer queries quickly and effectively...

Ref: op november mass commodities functions this position customer service uk market is responsible to executing order to delivery process that will support to...

Ref: pf october mass commodities functions this position customer service french market is responsible to executing order to delivery process that will support...

Ref: pi april mass commodities functions this position customer service italian market is responsible to executing order to delivery process that will support to...

We focus on customer service, sales, and technical support solutions for clients worldwide... truly smart, our innovative products provide a seamless experience...

????thefork pay and thefork gift card: quick and easy ways to pay directly from thefork appthefork leads the restaurant booking market in europe and operates in...

Thefork leads the restaurant booking market in europe and operates in 11 countries...  finding the best dining experience for our diners community or boosting...

Description: welcome to thefork! we're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly believe the...

Secure full-funnel optimization of the holistic digital customer experience on... work closely with e-com leads to secure day-to-day digital customer experience...