TRABAJO CUSTOMER EXPERIENCE ANALYST MARKET BARCELONA, BARCELONA

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

experience in the customer service industry and ideally in a contact centre environment... be passionate about giving a great customer experience & have the ability...

experience in the customer service industry and ideally in a contact centre environment... prioritize customer satisfaction going the extra mile with every interaction...

experience in the customer service industry and ideally in a contact centre environment... prioritize customer satisfaction, going the extra mile with every interaction...

Previous experience in customer experience or marketing analytics is strongly preferred (familiarity with csat, arpu, retention and churn)...

Have good computer skills and experience with ms office... solution-oriented to provide the correct and best outcome for the customer... ongoing training and development and...

You will directly contribute to customer and brand satisfaction through various market research tasks... you have studied either market research, marketing, economics...

Detect and propose customer experience improvements with the contact center... valuable in customer service or similar... propose improvements and implement them...

experience in jupyter/ipython notebooks and pipelines orchestration... report to the head of customer compensations within the operations team...

We focus on customer service, sales, and technical support solutions for clients worldwide... join us & contribute to a vibrant & innovative culture! what...

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Thefork leads the restaurant booking market in europe and operates in 11 countries...  finding the best dining experience for our diners community or boosting...

We focus on customer service, sales, and technical support solutions for clients worldwide... truly smart, our innovative products provide a seamless experience...