TRABAJO CUSTOMER EXPERIENCE DESIGN DIRECTOR BARCELONA, BARCELONA

The design & planning product director supports the head of design & planning by leading the work for the multiple and complex features across the study design &...

Develop user experience stories, and create wireframe screens and workflows... be an advocate of good design practices across the studio...

experience in customer journey mapping and continuous optimization of customer journeys... you will be responsible for customer journey strategies that drive our...

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

Have experience in leading game design teams, demonstrating outstanding self-motivation and innovation... develop and promote standards for both the player experience...

Act as our customer’s trusted point of contact, while having a direct impact on our customer satisfaction, product adoption, and customer lifetime value...

Prior experience in connecting salesforce to disparate external systems for transactional or analytics purposes... prior experience with managed and unmanaged packages...

) customer success: - construir y mantener relaciones con las key accounts en españa - ayudar al equipo a identificar potenciales oportunidades de upselling y cross-selling...

Leading in customer experience, in technology and in business productivity... you will contribute to:• identify customer insights and translate customers perspective...

Handle customer inquiries, process returns, and resolve customer issues promptly... understand customer expectations and translate the voice of the customer for...

Support the senior director and director customer operations management emea to drive process and key organizational improvements plus customer operations management...

Secure full-funnel optimization of the holistic digital customer experience on... work closely with e-com leads to secure day-to-day digital customer experience...

Previous experience in a customer service role is preferred... collaborate with other departments to address customer concerns and improve overall customer satisfaction...

Proven experience in leading a (sales) team... director of group sales - w barcelona... we are a place to experience life... minimum of 4 years’ experience in direct...