TRABAJO CUSTOMER SATISFACTION MANAGER THEY BARCELONA, BARCELONA

Advanced degrees or certifications in training, quality management, or customer service are a plus... 5+ years of experience in customer service performance management...

Supports customer satisfaction surveys & commercial change requests... customer success partner involved in the accounts, to ensure customer success...

customer retention: develop strong relationships with customers and implement strategies to increase customer retention and satisfaction... the choice is yours...

Oversee the handling of complex customer inquiries and escalations, ensuring timely and effective resolutions that enhance customer satisfaction...

customer success manager for the allianz cyber defense center (ciber security, barcelona)... • you support in maximizing the value of the product by creating the...

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

Provide progress analysis related to customer engagement... act as the liaison between the customer and other departments and communicate with internal and external...

Problem-solving: proactive in addressing customer challenges... customer advocacy: capture customer feedback to relay to product and development teams for improvement...

• driving continuous improvement initiatives to enhance service quality and customer satisfaction... • proficiency in customer support software (e...

Personal qualities belonging: you have a strong capacity to create a culture of ‘belonging’, where people feel appreciated for who they are, what they do, and who...

As our lifecycle campaign manager, you’ll be the mastermind behind our customer engagement, activation, and retention strategies... as part of the customer lifecycle...

customer-oriented mindset, with the ability to identify and address customer needs... role overview:the customer success manager & analyst (spanish, italian, english)...

Ensure consistent delivery of high levels of satisfaction... we are looking for a project manager to join our real estate team and support its worldwide operations...

Experience managing advanced technology projects within a global matrix organization, catering to a global customer base... identify and clarify technical requirements...

Experience managing high volume of customer engagements... the objective of this function will be to optimize the customer onboarding and adoption processes to improve...

• executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

The objective of this role is to optimize the customer onboarding and adoption processes to improve renewal rates, customer satisfaction and customer success in...

customer journey analysis: o map and analyze end-to-end customer journeys to identify pain points, opportunities for improvement, and areas to enhance the overall...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... proactive and solution-oriented approach to customer...