TRABAJO CUSTOMER SUCCESS ANALYST BARCELONA, BARCELONA

) in this role, you’re working super closely with - and reporting directly to felipe, our global head of customer success strategy:) this role is remote first and...

Experience managing high volume of customer engagements... experience working in the it (software) industry in areas such as pre-sales, customer engagement, customer...

The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion...

Conduct periodic customer reviews... maintain strategic alignment with customer and drive goal achievement... collaborate with professional services for customer...

You are a key part to customer retention... customer insight: you’ll advocate our customers internally, providing insight & reports to inform on customer satisfaction...

Contribute to strategic customer success projects: work alongside your colleagues on high-impact projects that enhance the overall customer success function...

You enjoy interactions that lead to ultimate customer success and satisfaction... preferred success safeguards customer success by delivering high value pro-active...

Exceptional customer service orientation... project experience of managing the customer success software and tools... this includes offering shared support and partner...

) proven track record of working with customer feedback (e...   job description your role as docplanner’s global cs special projects lead, you’re joining us in a...

Marketing and business: actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions... customer engagement skills: demonstrating...

Preferably, you have experience in account management or customer success role... job description to support our shiji reviewpro team, we are looking for a young...

Provide progress analysis related to customer engagement... act as the liaison between the customer and other departments and communicate with internal and external...

Track and report customer experience kpis & performance... proactively identify blindspots in the customer experience and continuously drive efforts  (beyond...

As a customer success executive, you will be responsible for delighting our customers by providing excellent customer service, across support, data management, and...

Detect and propose customer experience improvements with the contact center... propose improvements and implement them to improve productivity and customer service...

Achieve customer success team objectives, measured by monthly milestones and closing of sales... we are a solid strategic consulting firm seeking to expand its customer...