TRABAJO GUEST SERVICE MANAGER INTERCONTINENTAL BARCELONA, BARCELONA

The assistant guest service manager is responsible to assist the front office / assistant front office manager in managing the guest service department as a successful...

Buscamos un guest service agent que nos ayude a recibir cada día a nuestros huéspedes, transmitiendo el valor y calidad de be mate y trasladar la sensación de “estar...

• provides excellent customer service consistent with the daily service basics of the brand... • sets a positive example for guest relations...

Assist with training hotel staff on guest service best practices and vip protocols... maintain accurate records of guest preferences and past interactions to personalize...

Department: guest relations... assist with training hotel staff on guest service best practices and vip protocols... maintain accurate records of guest preferences...

Ensure all departmental service standards and sequences of service are being upheld... ensure guest satisfaction - address guest issues as they arise and provide...

Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively... under the guidance of the in-room dining manager...

With over hospitality experts in more than 40+ hotel brands, we nurture a real passion for service and achievement beyond limits...   job description job purpose: ...

Ensuring exceptional customer service... develops and directs team to provide consistent, high quality service... • manages the quality process in areas of customer...

Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues...

This role offers an exciting opportunity to lead a premier property in barcelona’s vibrant hospitality sector, delivering exceptional service and guest experiences...

Maintain high standards of service quality and guest satisfaction, addressing any issues or concerns promptly and effectively... prepare and manage budgets, ensuring...

Coordinate and follow-up with other hotel departments to ensure delivery of superior guest service... work closely with the team members to ensure effective promotion...

Sales manager - w barcelona... • executes the brand’s customer service standards throughout the sales process... whatever/whenever is our culture and service philosophy...

Provides customer service to associates at dedicated property... whatever/whenever is our culture and service philosophy that brings our guests’ passions to life...

Ensure exceptional guest experiences through training, monitoring, and feedback mechanisms... address customer feedback and implement changes to improve service...