TRABAJO MANAGER PERFORMANCE IMPROVEMENT CUSTOMER BARCELONA, BARCELONA

· process improvement expertise: strong knowledge of process improvement methodologies (e... performance tracking and reporting: o monitor and analyze performance...

Use data-driven insights to identify performance gaps and opportunities for improvement... strong problem-solving skills and a focus on continuous improvement...

The role will be focused on product demand, strategic projects lead and execution, customer experience and operational improvement... leads customer experience initiatives...

Experience in customer journey mapping and continuous optimization of customer journeys... you will be responsible for customer journey strategies that drive our...

Bettingjobs are seeking a customer care manager to join the team of a company based in barcelona... oversee the handling of complex customer inquiries and escalations...

May develop new customer service/product agreements... you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

customer success partner involved in the accounts, to ensure customer success... executes and supports problem management and continuous improvement...

May develop new customer service/product agreements...  you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

• driving continuous improvement initiatives to enhance service quality and customer satisfaction... • proficiency in customer support software (e...

Provide progress analysis related to customer engagement... act as the liaison between the customer and other departments and communicate with internal and external...

customer retention: develop strong relationships with customers and implement strategies to increase customer retention and satisfaction... leveraging our customer-centric...

customer advocacy: capture customer feedback to relay to product and development teams for improvement... problem-solving: proactive in addressing customer challenges...

With an external focus, being the customer marketing lead for a defined set of priority brands... being at ease making decisions, evaluating performance, and driving...

Role & responsibilities accelerate customer adoption of dynatrace saas/managed product portfolio through technical enablement, usage training, and project planning...

Engineering manager back market is looking for a senior engineering manager who will lead our circularity customer team (5 engineers) within our customer journey...

Handle customer inquiries, process returns, and resolve customer issues promptly... develop and present recommended improvements to the customer service manager...

• responds timely to customer service department request... managing and monitoring activities that affect the customer and guest experience...

Organisational reporting direct reporting: regional center installation manager or rc / po field operation manager functional report line to project manager (during...

Monitor key performance indicators (kpis) related to the emarketplace platform, such as sales, conversion rates, customer satisfaction, and operational efficiency...