TRABAJO REGIONAL CUSTOMER EXPERIENCE MANAGER BARCELONA, BARCELONA

Leads customer experience initiatives and ensures market intelligence is clearly gathered and documented... the role will be focused on product demand, strategic...

Prior experience in the igaming industry... experience with customer service tools and technologies, particularly ticketing systems—knowledge of zendesk is an advantage...

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

customer success manager for the allianz cyber defense center (ciber security, barcelona)... in this role, you will be responsible for stakeholder management, customer...

May develop new customer service/product agreements... you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

May develop new customer service/product agreements...  you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

Participate and/or lead different program workstreams such as regional am pillar leader or sclq leader... participate as a member of the regional tpm community of...

Years of experience in customer service performance management, with a strong background in both training and quality management... experience in conducting quality...

Provide progress analysis related to customer engagement... act as the liaison between the customer and other departments and communicate with internal and external...

Knowledge and/or experience of online marketing is a plus... for online events, the regional manager is required to modify their work schedule to align with the...

• minimum of 5 years of experience in customer support or technical support roles... • proficiency in customer support software (e... • ensuring timely and efficient...

experience: minimum 3 years experience within marketing or commercial... experience of delivering shopper marketing activation or events is preferred...

Years’ experience minimum in affiliate marketingbenefitssector: digital marketingfunction: customer success managertype of contract: permanent 100%location: barcelona...

customer retention: develop strong relationships with customers and implement strategies to increase customer retention and satisfaction... about the role...

Problem-solving: proactive in addressing customer challenges... customer advocacy: capture customer feedback to relay to product and development teams for improvement...

Role & responsibilities accelerate customer adoption of dynatrace saas/managed product portfolio through technical enablement, usage training, and project planning...

) - definir los recursos necesarios para el desarrollo del equipo y consecución de objetivos - contratar y hacer crecer un equipo de alto rendimiento de customer...

customer experience specialist   grade: 2... · monitorización periódica de los customer journeys individuales, potenciando el trabajo transversal con los distintos...