TRABAJO SPECIALIST CUSTOMER TECHNICAL ADVOCATE BARCELONA, BARCELONA

Escalate system or customer issues to internal teams... you’ll anticipate customer issues and address them proactively... as a technical customer support specialist...

•    experience of successfully leading technical evaluations...   •    provide the product team with technical expertise, advising on best technology solutions...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...

Track and document customer touchpoints and engagements... we bring together customer success, customer service, and technical consulting disciplines into cross-functional...

Technology specialist... technical support: provide technical support and troubleshooting for interface-related issues, ensuring timely resolution and minimal disruption...

Do you get satisfied from helping customers with technical issues? do you have excellent listening and questioning skills? and do you have a problem-solving mentality?then...

Do you get satisfied from helping customers with technical issues? do you have excellent listening and questioning skills? and do you have a problem-solving mentality?...

We are looking for a positive and motivated person to give technical support to our customers... are you a service desk specialist with a passion for client support...

As a technical support agent, you will be a key player in our customer success team... good consulting/customer relationship skills, and customer service orientation...

• previous customer service experience is an advantage... • you will collaborate with other teams (for example, product, sales and customer experience) to ensure...

Help communicate, escalate and advocate on behalf of the customer   provide insights, advice, and ‘street credibility’ with technical teams to understand technical...

Provides deep specialist guidance and support in their specific specialties (e... meets it customer and consumer requirements while maintaining service quality...

•    candidate will bring a distinguished combination of digital proficiency, technical acumen, and seasoned customer engagement expertise... we offer a highly collaborative...

Data & customer insights analyst:•conduct ongoing analysis of customer behavior across crm and loyalty channels to extract valuable insights...

The askit desk must be welcoming to the customer so that it is the “go-to” place for it services...   - working as part of the customer-facing team acting as the...

Experience and language requirements bachelor's degree (or equivalent) required, mba or equivalent degree required from accredited university preferred candidate...

May develop new customer service/product agreements... advocate for customer interests, build brand awareness, and represent the organization in various official...