TRABAJO TECHNICAL CUSTOMER QUALITY MANAGEMENT BARCELONA, BARCELONA

customer success partner involved in the accounts, to ensure customer success... support tickets handling, bridging customer queries and requirements from technical...

Handle customer stakeholder management, including regular face-to-face interactions... organize the positioning and delivery of pe services, including managing expectations...

Do you get satisfied from helping customers with technical issues? do you have excellent listening and questioning skills? and do you have a problem-solving mentality?then...

Equipment providedgrowing opportunities within the companyevents with the teamfree spanish lessonsconstant traininginternational environmentsupport from the company...

Strong technical project management skills & customer-facing experience strong ability to translate between technical and non-technical audience with confidence...

Familiarity with agile project management practices... validate and approve technical solutions, ensuring they meet quality standards and project specifications...

technical collaboration:collaborate with technical teams to configure, customize, and deploy sap mdg solutions effectively... experience with change management and...

Project management certification...   extra skills that set you apart:   familiar with cris management and critical situations... in charge for the problem management...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... proactive and solution-oriented approach to customer...

Help communicate, escalate and advocate on behalf of the customer   provide insights, advice, and ‘street credibility’ with technical teams to understand technical...

Proficiency in data mapping, transformation, and data quality management... experience in project management and consulting roles... excellent stakeholder management...

Certifications in project management (e... technical knowledge: proficiency in cat tools (e... key communicator of senior management and external resources... com/en/applicant-privacy-notice...

Operational risk management expert... the risk management function at allianz technology encompasses both enterprise risk management and operational risk management...

technical proficiency: familiarity with crm software (e... payment terms, volume discounts) are accurately applied to customer orders... ensure all returns are processed...

The askit desk must be welcoming to the customer so that it is the “go-to” place for it services... responsible for the end user experience and delivery of end user...

Drive process implementation, adherence and change management...   tailoring the most appropriate customer service processes to be embraced by the organization to...

Manage and enhance customer satisfaction and user adoption through ongoing support, regular check-ins, and by acting on customer feedback...