TRABAJO REPORTING CONTACT CENTER TOOLS ESPLUGUES DE LLOBREGAT, BARCELONA

In-depth knowledge of contact center technology landscape, including key it products such as crm systems, ivr systems, acd systems, and workforce management tools...

Experience with reporting tools (e... powerbi), portfolio management tools (e... service now) and project management tools (e...   knowledge of tools and technologies...

Provide ongoing support and maintenance for new tools and processes... experience with business process modelling (bpmn) and workflow modelling (uml) tools...

Good understanding of snowflake in the context of reporting and interfaces... experience with other integration tools and technologies, such as sap pi/po or dell...

Proven track record in delivering analytics products using sap-bw, azure, snowflake, and modern front-end tools like powerbi and sap sac... and a wide range of volunteering...

Git, svn) and build tools (e... experience with performance testing and load testing tools (e... knowledge of api testing and tools like postman or soapui...

Good understanding of snowflake in the context of reporting and interfaces...     join nestlé’s it hub #beaforceforgood   how we will proceed: you send us your cv...

By using proven methodologies, tools and data analytics, auditors provide value added risk assurance and improvement recommendations... this will enable you to develop...

Conduct regular performance analysis and reporting on advertising campaigns on amazon, leveraging amazon marketing cloud to optimize performance and drive results...

Create data and analytics products to support both standard reporting and more advanced analytics and machine learning use cases...   join it hub nestlé #beaforceforgood...

Bonus points if you: microsoft certifications: power platform solution architect, azure solutions architect good understanding of emerging platforms such as...

Service management:  oversee it service management (itsm) operations, including change and request activities, acting as r&d it contact point with service management...

Provide ongoing support and maintenance for new tools and processes... serve as the subject matter expert on innovation for marketing processes, providing guidance...

Experience with it service management (itsm) tools such as servicenow, or jira...   process improvement: identify and implement optimizations in the change management...

Understanding of reporting needs in quality management and exposure to different analytic tools will be considered as an advantage (e...   join nestlé’s it hub #beaforceforgood...

Will also act as the first point of contact for project teams to manage demand and will help to drive the transition from engineering to sustain as per the bsi standards...

•    problem solving: act as a technical point of contact for troubleshooting and resolving complex technical issues...   join nestlé’s it hub #beaforceforgood how...

Join nestlé’s it hub #beaforceforgood how we will proceed:  you send us your cv → we contact relevant applicants → interviews → feedback →   job offer communication...

By using proven methodologies, tools and data analytics, auditors provide value added risk assurance and improvement recommendations... ), active directory •    scripting/programming...

Support the central finance implementation with focus on the contribution of financial operations to initiatives owned by other products: group reporting consolidation...